Reading Berkshire Virus and Malware Removal Service

Having trouble with viruses or malware? Let IT Support bring your computer back to perfect health!

Virus Malware and Adware Removal Services

Sit back, Relax and let IT Support clean your infected computer.

Viruses, Malware and Spyware can make your computer slow, unresponsive, freeze, crash, behave strangely and annoy you with those pop-up ads that you just can’t get rid of. IT Support’s technician can remove viruses, spyware and malware from your infected computer either remotely, or by visiting your home or work place (On-site service is available only in Reading, Berkshire and surrounding areas).  Our technician will detect and remove every infection and get your computer back up and running as fast as possible.

At IT Support we are always here to help, in every way we can. We offer no-fix-no-fee service so you have nothing to lose. If your computer has hardware problems then check out our computer and laptop repair page Contact us today.

Virus Removal Service in Reading, Berkshire

Things to know about computer viruses, malware and spyware

Believe it or not, your out of date or non-existent antivirus on your system is not your main problem.

Most people are infected through zero-day attacks that come through Flash, Java and other plugins. Out of date browsers are the biggest problem and not many people know how to update their browsers and disable plugins. Phishing virus and malware attacks rely on vulnerable browser and plugins, so if your browser is up to date even if you fall for a phishing malware attack you will likely not be infected.

Malware Trojan VirusAccording to Microsoft 24% of all the web browsers are outdated and insecure. UK has 4.3 million outdated browsers still in use. (outdated browsers are anything from IE6 to IE10 and older versions of Firefox. Chrome updates automatically without prompting you to upgrade which is ideal for most users. Firefox prompts you whenever there is a new version available and Internet Explorer gets its updates through Windows updates.

The internet can be a scary place with all the viruses, malware, and spyware lurking just a click away. It’s even scarier when you realize that most anti-virus software won’t catch all of the nasty bugs that try to infect your computer. We at IT Support know a thing or two about how malware works and how easy it is to take existing piece of malware that very antivirus recognises and just by changing a few lines of code you make your virus undetectable. You would think that educated and safe internet browsing and email habits would keep your machine safe? It will in most cases but what happens when you start receiving virus-laden emails from your friends or legitimate looking emails that are actually phishing emails? No amount of education will keep you safe from zero day viruses and malware.

Virus Removal Service

We can clean your computer remotely for only £50.00
Onsite service virus removal in Reading, Berkshire costs £75.00

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  • Our Succes Rate 99%
  • Access to latest antimalware 90%
  • Satisfied customers 100%

Here is some information on different threats facing your computer and how they might impact your business. There are too many different types of viruses to list them all here but here are some of the most common ones.


A computer virus is a malware program that, when executed, replicates by inserting copies of itself into other computer programs, files, memory or the boot sector of the hard drive. Viruses can then perform malicious activities on infected hosts, such as accessing private information, corrupting data, replicating onto external drives and network shares, collecting email addresses, logging keystrokes, or even encrypting your files then demanding you pay to have them decrypted (ransomware). Viruses are written for many different reasons. Some viruses simply do damage and spread as quickly as possible solely for the thrill of vandalism. Other more sophisticated viruses usually have real criminals at the other end that use your data to steal your money, blackmail, attack websites, proxy attacks through your computer etc. Usually a virus requires no special action from you, the intent is malicious, the virus presents no easy method of removal, and the virus is capable of spreading by itself.


Trojans are a type of computer virus which once installed performs any of the following actions. Most well designed Trojans capture your keystrokes, take screenshots, collect passwords you enter at certain websites, use your webcam and microphone. They send all that data to the bad guys for analysis.

If you are infected with a trojan you won’t be aware that someone is watching everything you do because trojans by design are not going to destroy your files, sub install adware or anything like that. All they want is access to your files, passwords etc. Once they have all that info, if they find it useful they will launch further attacks based on what info they collect from your machine.


Spyware is any malicious program whose primary function is stealing your personal information and sending it to the spyware creator. Oftentimes, this is a function of a computer virus, and happens without the infected computer owners’ knowledge. Not all spyware is a virus, however. Oftentimes, a legitimate or somewhat legitimate piece of software will have spyware components that will monitor things like your browsing history and send it to a central control servere to be sold to other interested parties. Spyware is written for many different purposes. Common ones include: gathering online behavior patterns to sell to marketers, tracking internet usage to replace common websites with the programmers own paid alternative (such as changing your search setting from Google Search to an unknown search engine that is used to generate ad traffic), and on the more malicious side of things to steal personal information like names, logins and passwords, social security numbers, and credit card information. The defining characteristic of spyware is that it records your computer activity and disguises or conceals the fact that it is doing so.

Malware is a generic label that is applied to all types of software and code that maliciously harms a user’s computer. This includes viruses, Trojans, Spyware, Worms, Botnets and other programs that seek to harm your computer or your user experience.

Is your computer infected with a virus? How can you tell if you have a virus?

Computer virus infection common signs include:

  • Your computer is running unusually slowly or your internet connection seems to be significantly slower than normal.
  • You get pop-ups with advertising while you are browsing the web, and sometimes even if you don’t have a web browser open.
  • Your web browser constantly redirects you to sites that look like spam or advertising, or common and popular sites like Google or Bing are replaced with shady-looking search portals.
  • While browsing, the browser behaves oddly, such as words on web pages suddenly turning into links for advertising.
  • You suspect that your identity has been stolen or you notice fraudulent charges on your credit cards.
  • Your friends report getting strange emails from you that you don’t remember sending.
  • Your computer becomes unusable or you can’t access your programs, or your icons get replaced with spam.

If you suspect you have a virus infection on your computer, don’t panic. If you can still access the internet we can connect to your computer remotely and clean your machine. If you are in Reading, Berkshire we can also come to your business or home and clean it on-site.

Our computer and laptop repair technicians are pros at isolating and removing viral and other infections, and will make sure your computer and your data is safe and virus free.

Do NOT click on pop-ups that say you have a virus and need to purchase antivirus software. This is a common scam, and entering your private information in the provided form will NOT fix your problem. Contact IT Support guys for a thorough virus cleaning.

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